An Open Letter to Steve Ballmer
Dear Mr. Ballmer,
I understand that at the MVP Conference in Seattle this weekend, you referred to Windows Vista as a “work in progress”. As a daily user of this operating system, I have no idea how it is that you can even begin to assume that this phrase gives me confidence for my future use of this OS.
We could argue about the finer points of Windows Vista and all you have learned for as long as you like, but the reality of this situation is that I’m an end user of a product that you’re selling. I expect products that I pay for to work. There are many products I’ve passed on because they simply don’t work. With my OS, I have not been given the option to choose one that works. Windows Vista came with my PC. I called my hardware manufacturer and requested a downgrade to Windows XP one week after I purchased this machine.… [Read More]